1. መግቢያ
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your DELLA Serena 12000 BTU Mini Split AC & Heat Pump system. This unit is designed to provide both cooling and heating for spaces up to 550 sq.ft, featuring a 22 SEER2 rating for energy efficiency, inverter technology, and smart control options including Wi-Fi and voice control compatibility. Please read this manual thoroughly before installation and use, and retain it for future reference.

Image 1: DELLA Serena 12000 BTU Mini Split AC and Heat Pump system.
2. የደህንነት መረጃ
ጠቃሚ የደህንነት መመሪያዎች፡-
- ሙያዊ ጭነት ያስፈልጋል፡- This system mandates professional installation. It is not a DIY mini split AC. Improper installation can lead to electric shock, fire, serious injury, or death.
- የኤሌክትሪክ ደህንነት; Ensure the power supply matches the unit's requirements (115V). All electrical work must be performed by a qualified electrician in accordance with local and national electrical codes.
- የማቀዝቀዣ አያያዝ; The unit is pre-loaded with R32 refrigerant. Handling of refrigerants requires specialized training and equipment. Any alteration of line-set length requires adjusting freon levels, which must be done by a certified technician.
- የአየር ማናፈሻ; Ensure adequate ventilation around the outdoor unit to prevent overheating.
- ልጆች እና የቤት እንስሳት; በቀዶ ጥገና እና ጥገና ወቅት ልጆችን እና የቤት እንስሳትን ከክፍሉ ያርቁ።
- ማጽዳት፡ ከማጽዳትዎ በፊት ወይም ማንኛውንም ጥገና ከማድረግዎ በፊት ኃይልን ያላቅቁ።
3. የጥቅል ይዘቶች
Verify that all components listed below are included in your package. If any items are missing or damaged, contact customer support immediately.
- 1 x Mini-Split Indoor Unit
- 1 x Mini-Split Outdoor Unit
- 1 x የርቀት መቆጣጠሪያ
- 1 x 16.4ft Installation Kit (Standard size 1/4" & 3/8" outer dimension copper pipes)
- Drain Pipe (Length: 78.7")
- የመጫኛ ሳህን
- የግድግዳ ካፕ
- የፕላስቲክ መጠቅለያ
- 2 x AAA ባትሪዎች (ለርቀት መቆጣጠሪያ)
- Plasticine Putty
- የኃይል ገመዶች
- የመገናኛ ገመድ
- ቅንፍ አብነት
- የተጠቃሚ መመሪያ

Image 2: Included components of the DELLA Mini Split AC system.
4. ማዋቀር እና መጫን
ሙያዊ ጭነት ግዴታ ነው፡ The DELLA Serena Mini Split AC & Heat Pump system requires professional installation. Attempting to install the unit yourself may void the warranty and lead to safety hazards. Contact a certified HVAC technician for proper installation.
የመጫኛ ቁልፍ ጉዳዮች፡-
- Line-set Vacuuming: Line-set vacuuming is required during installation to remove moisture and non-condensable gases from the refrigerant lines.
- የማቀዝቀዣ ደረጃዎች፡ The unit is pre-charged with R32 refrigerant for up to 25 ft of line-set. Any alteration of line-set length beyond this requires adjusting freon levels by a qualified technician.
- የኤሌክትሪክ ግንኙነት; Ensure the electrical supply is 115V and the maximum fuse size is 25A.
- የፍሳሽ ማስወገጃ; Proper routing and sloping of the drain pipe (78.7" length provided) are crucial for efficient condensate removal.
5. የአሠራር መመሪያዎች
Your DELLA Serena Mini Split offers multiple ways to control your comfort.
5.1 የርቀት መቆጣጠሪያ ክወና
The included remote control provides direct access to all functions. Insert the two AAA batteries before first use.

Image 3: Remote control functions.
- አብራ/አጥፋ፡ ክፍሉን ያበራል ወይም ያጠፋል።
- ሁነታ፡ Cycles through operating modes: Auto, Cool, Heat, Dry (Dehumidify), Fan Only.
- የሙቀት መጠን ወደላይ/ታች፦ የሚፈለገውን የሙቀት መጠን ያስተካክላል.
- የደጋፊ ፍጥነት፡ Selects fan speed (Quiet, Low, Mid, High, Turbo).
- ማወዛወዝ Controls horizontal and vertical louver movement for 4D airflow.
- የኢኮ ሁነታ Optimizes energy saving.
- የእንቅልፍ ሁኔታ: Adjusts temperature for comfortable sleep and quiet operation (as low as 23 dBa).
- ሰዓት ቆጣሪ፡ Sets a 24-hour timer for automatic on/off.
- PureClean: ለቤት ውስጥ ክፍል ራስን የማጽዳት ተግባር ያንቀሳቅሰዋል.
- I Feel Mode (Vicinity Sensor): The remote control senses the temperature around it and adjusts the unit's operation for localized comfort.
5.2 Smart Control (Wi-Fi & Voice Control)
Control your unit from anywhere using the DELLA app or integrate with Alexa/Google Home for voice commands.

Image 4: DELLA app interface for smart control.
- DELLA App: Download the DELLA app from your smartphone's app store. Follow the in-app instructions to connect your unit to your home Wi-Fi network. The app allows for remote control, scheduling, and monitoring.
- Geo-location Function: The exclusive geo-location feature in the DELLA app can adjust the temperature based on your location, saving energy when you're away and ensuring comfort upon your arrival.
- የድምጽ ቁጥጥር፡- Once connected to the DELLA app, you can link your unit to Amazon Alexa or Google Home for convenient voice-activated control.

Image 5: Smart Geo Location feature in action.
6. ጥገና
Regular maintenance ensures optimal performance and longevity of your DELLA Mini Split system.
- የማጣሪያ ማጽዳት; The reusable filters in the indoor unit should be cleaned seasonally, or more frequently depending on usage and air quality. Disconnect power before accessing and cleaning filters.
- PureClean Technology: The unit features PureClean tech, which helps prevent dust buildup and defrosts the indoor unit, contributing to cleaner air.
- ከቤት ውጭ ክፍል Keep the area around the outdoor unit clear of debris, leaves, and snow to ensure proper airflow. The bottom heating element in the outdoor unit prevents ice buildup during winter operation.
- የባለሙያ ምርመራ; It is recommended to have a qualified technician perform an annual check-up and cleaning of the entire system.
7. መላ መፈለግ
If you encounter issues with your unit, refer to the following common troubleshooting steps. For complex problems, contact customer support.
| ችግር | ሊሆን የሚችል ምክንያት | መፍትሄ |
|---|---|---|
| ክፍል አይበራም። | የኃይል አቅርቦት የለም; የርቀት መቆጣጠሪያ ባትሪዎች ሞተዋል; የወረዳ የሚላተም ተሰናከለ። | የኃይል ግንኙነትን ያረጋግጡ; የርቀት ባትሪዎችን ይተኩ; የወረዳ የሚላተም ዳግም አስጀምር. |
| በቂ ያልሆነ ማቀዝቀዣ / ማሞቂያ | Dirty air filters; Temperature setting incorrect; Obstruction to airflow; Refrigerant leak. | Clean air filters; Adjust temperature; Remove obstructions; Contact technician for refrigerant check. |
| ያልተለመዱ ድምፆች | Loose parts; Fan obstruction; Normal expansion/contraction sounds. | Check for loose parts; Remove obstruction; Normal sounds are not a fault. |
| ከውስጥ ክፍል የውሃ ፍሳሽ | Clogged drain pipe; Improper installation angle. | Clear drain pipe; Contact technician to check installation. |
8. ዝርዝሮች
Detailed technical specifications for the DELLA Serena 12000 BTU Mini Split AC & Heat Pump.
| ባህሪ | ዝርዝር መግለጫ |
|---|---|
| የሞዴል ቁጥር | 12K1VR-22S-M-I+O |
| የማቀዝቀዝ አቅም | 12,000 BTU / ሰ |
| የማሞቂያ አቅም | 12,300 BTU / ሰ |
| SEER2 ደረጃ አሰጣጥ | 22 SEER2 |
| የኃይል አቅርቦት | 115V-60Hz |
| ከፍተኛው የግቤት ኃይል | 1100 ዋ |
| ዋትtage | 970 ዋት |
| ከፍተኛ. ፊውዝ መጠን | 25 ኤ |
| የማቀዝቀዣ ዓይነት | R32 |
| ሽፋን አካባቢ | እስከ 550 ካሬ ጫማ |
| የቤት ውስጥ ክፍል ልኬቶች (L x W x H) | 32.56 x 7.87 x 11.77 ኢንች |
| የውጪ ክፍል ልኬቶች (L x W x H) | 27.76 x 10.98 x 20.87 ኢንች |
| የእቃው ክብደት | 18.3 pounds (likely indoor unit, total system weight will be higher) |
| ልዩ ባህሪያት | Dehumidifier, Remote Control, WiFi Enabled, Voice Control |

Image 6: DELLA Serena Mini Split AC system.
9. ዋስትና እና ድጋፍ
DELLA is committed to providing quality products and customer satisfaction.
9.1 የዋስትና መረጃ
Your DELLA Serena Mini Split AC & Heat Pump comes with a የዕድሜ ልክ ዋስትና. This warranty covers manufacturing defects and ensures peace of mind regarding your investment. Please refer to the warranty card included with your product for full terms and conditions.

Image 7: Lifetime Coverage and Support.
9.2 የደንበኛ ድጋፍ
For any questions, technical assistance, or warranty claims, DELLA offers comprehensive customer support:
- የቀጥታ ውይይት፡- 24/7 live chat support is available for immediate assistance.
- የስልክ ድጋፍ፡ Contact our technicians during business hours (6 AM - 4 PM PST).
- ይመልሳል፡ The product is eligible for 30-day easy returns.
Please visit the official DELLA website or refer to the contact information provided in your product packaging for specific contact details.







