ፖሊ ጠርዝ B20 IP ዴስክ የስልክ ተጠቃሚ መመሪያ

1. መግቢያ

This manual provides essential instructions for the setup, operation, and maintenance of your Poly Edge B20 IP Desk Phone. Please read this guide thoroughly to ensure proper use and to maximize the phone's features.

The Poly Edge B20 is designed for business communication, offering clear audio and essential features for daily use. It supports Power over Ethernet (PoE) for simplified installation and integrates Poly's Acoustic Fence technology for noise reduction.

2. የጥቅል ይዘቶች

ጥቅልዎ የሚከተሉትን ንጥሎች መያዙን ያረጋግጡ፡-

• ፖሊ ጠርዝ B20 IP ዴስክ ስልክ
• የእጅ ስልክ
• የእጅ መያዣ ገመድ
• የኤተርኔት ገመድ
• የጠረጴዛ ማቆሚያ
• ፈጣን ጅምር መመሪያ (ከተካተተ)

Note: An AC power adapter is not included as standard, as the phone is primarily designed for Power over Ethernet (PoE). If PoE is not available, a compatible 5V DC power adapter must be purchased separately.

3. ማዋቀር

3.1 Installing the Desk Stand

1. በጠረጴዛው ላይ ያሉትን ትሮች ከስልኩ ጀርባ ላይ ካሉት ክፍተቶች ጋር ያስተካክሉ።
2. Press firmly until the stand clicks into place.

The desk stand allows for two viewing angles. You can also mount the phone on a wall using the integrated wall mount option.

3.2 ማገናኛ ገመዶች

የወደብ ቦታዎችን ለማየት ከታች ያለውን ምስል ይመልከቱ።

ምስል 3.2.1፡ የኋላ view of the Poly Edge B20 IP Desk Phone showing connection ports.

1. የጆሮ ማዳመጫ Connect one end of the coiled handset cord to the handset and the other end to the handset port on the left side of the phone base.
2. Network (PoE): Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to a network switch or router that provides Power over Ethernet (PoE). If PoE is not available, connect a compatible 5V DC power adapter (sold separately) to the power port.
3. የጆሮ ማዳመጫ: For wired headsets, connect to either the RJ9 port or the 3.5mm port on the side of the phone.

3.3 የመነሻ ኃይል መጨመር እና አቅርቦት

Once connected to a PoE-enabled network or powered via an AC adapter, the phone will automatically power on. The Poly Edge B20 supports plug-and-play and zero-touch provisioning, meaning it will attempt to connect to your network and download its configuration automatically. Follow any on-screen prompts during the initial boot sequence.

4. መሰረታዊ ኦፕሬሽን

ምስል 4.0.1፡ ፊት view of the Poly Edge B20 IP Desk Phone with illuminated keys.

4.1 ጥሪዎችን መመለስ እና መልስ መስጠት

• ጥሪ ለማድረግ፡- Lift the handset, press the speakerphone button, or press a line key. Dial the number and press the ደውል ለስላሳ ቁልፍ ወይም አውቶማቲክ መደወያ ይጠብቁ።
• ጥሪን ለመመለስ፡- Lift the handset, press the speakerphone button, or press the flashing line key.
• ጥሪን ለማቆም፡- Replace the handset, or press the speakerphone button if using speakerphone.

4.2 Line Keys and Contacts

The phone features 2 physical line keys that can support up to 8 lines or contacts, depending on your system configuration. These keys illuminate to indicate line status (e.g., active call, incoming call, hold).

4.3 Illuminated Feature Keys

The Poly Edge B20 includes illuminated keys for common functions:

• ድምጸ-ከል ያድርጉ- Mutes your microphone during a call. Illuminates when active.
• የጆሮ ማዳመጫ አዝራር፡ Activates the connected headset. Illuminates when active.
• የድምጽ ማጉያ አዝራር፡- Activates the built-in speakerphone. Illuminates when active.

4.4 የድምጽ መቆጣጠሪያ

የሚለውን ተጠቀም ጥራዝ +/- buttons located below the keypad to adjust the volume of the handset, speakerphone, or headset during a call, or the ringer volume when the phone is idle.

4.5 Audio Conferencing

The phone supports 3-way (Opus) and 5-way local audio conferencing. During an active call, you can initiate a conference by pressing the ጉባኤ soft key (if available on your system) and following the on-screen prompts to add participants.

5. የድምጽ ባህሪያት

5.1 Poly HD Voice

Experience superior audio clarity with Poly HD Voice technology, which provides wideband audio for more natural and intelligible conversations.

5.2 የአኮስቲክ አጥር ቴክኖሎጂ

Poly Acoustic Fence technology creates a virtual perimeter around your conversation, significantly reducing background noise from your environment, ensuring that only your voice is heard clearly by the other party.

6. ጥገና

6.1 ስልኩን ማጽዳት

ስልክዎን ለማጽዳት፣ ለስላሳ፣ ዲ ይጠቀሙamp, lint-free cloth. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's surface and internal components. Disconnect the phone from power before cleaning.

6.2 የጽኑ ዝማኔዎች

Your Poly Edge B20 IP Desk Phone may receive firmware updates to improve performance, add features, or address security vulnerabilities. These updates are typically managed by your IT administrator or service provider and are often performed automatically. Do not power off the phone during an update process.

7. መላ መፈለግ

This section addresses common issues you might encounter with your Poly Edge B20 IP Desk Phone.

• No Power/Phone Does Not Turn On:
  Ensure the Ethernet cable is securely connected to a PoE-enabled port. If using an AC adapter, verify it is properly connected to a power outlet and the phone.
• የመደወያ ድምጽ የለም፡
  Check network connectivity. Ensure the phone is registered with your VoIP service. Contact your IT administrator or service provider for network or registration issues.
• ደካማ የድምጽ ጥራት፡
  Verify network connection stability. Ensure the handset or headset is properly connected. If using speakerphone, ensure you are within optimal range.
• Cannot Access Phone Settings (Admin Password):
  Some phones may arrive with an administrator password pre-set by the reseller or service provider. If you cannot access administrative settings, contact your IT administrator or the vendor from whom the phone was purchased. A factory reset may be required, but this should only be performed under guidance from your administrator as it will erase all configurations.
• ምላሽ የማይሰጡ ቁልፎች፡-
  Try restarting the phone by disconnecting and reconnecting the power. If the issue persists, contact support.

8. ዝርዝሮች

9. ዋስትና እና ድጋፍ

For warranty information, technical support, and additional resources, please visit the official Poly webየተፈቀደለት የፖሊ ሻጭዎን ይጎብኙ ወይም ያነጋግሩ። የግዢ ደረሰኝዎን ለዋስትና ጥያቄዎች ያስቀምጡ።

Poly provides support for its products to ensure optimal performance and user satisfaction. Refer to the official Poly support channels for the most up-to-date information.