FS.com Manuals & User Guides

FS.com is a global provider of high-speed communication network solutions and data center networking equipment. Their professional product portfolio includes enterprise Layer 2 and Layer 3 switches, GPON ONU modules, transceivers, fiber optic cables, and UPS network management cards.

Catering specifically to data centers, enterprises, and internet service providers (ISPs), FS.com's equipment focuses on high availability, seamless integration with modern virtualization architectures like EVPN-VXLAN, and secure automated lifecycle management.

• Where can I find firmware or configuration guides for my FS switch?

  You can locate switch manuals, configuration guides, and OS documentation at the FS.com Technical Documents page (https://www.fs.com/technical_documents.html).

• What warranty does FS.com provide for their enterprise switches?

  FS offers up to a 5-year limited warranty against defects in materials and workmanship on many enterprise networking devices. Check the FS.com warranty policy page for specific product coverage.

• How do I manage an FS.com switch locally via the console port?

  Connect a computer to the RJ45 console port using a standard DB9 console cable, start a terminal simulation software, and set the parameters to a baud rate of 115200, 8 data bits, no parity, and 1 stop bit.

• What should I do if my FS.com equipment requires a return or repair?

  If an item is faulty or needs returning, you can consult the 30-day return policy and submit a request directly through the FS.com support portal.